The Open Door Group
Uncommon Sense Consulting & Speaking
New book It's Not That Hard. Just Do This. is a #1 Best Seller
This unique book presents specific, foundational, and practical communication tools that, when conscientiously applied, help eliminate misunderstandings, miscommunication, arguments, and stress from people's lives. While applicable both personally and professionally, for businesses, you'll also create direct improvements in employee engagement, retention, productivity, efficiency, and profitabiltiy.
Guaranteed: More Productivity, More Profit, Happier Employees
We Make Your Work Life Easier.
Do you have technicians or contractors out in the field performing installations, service calls, sales calls, meter reading, or other eye-to-eye customer contact?
Do you have inside sales and/or service people who interact with customers via the phone or internet?
Do you have inside processing people who provide critical information to other internal departments?
- Customer Satisfaction
- Quality of installations
- Quality of repairs
- Overall efficiency
We can help you with:
- Process flow
- Dispatch and routing
. . . and much, much more. Whatever your business issue, we've got you covered.